Shipping and Delivery Policy (For Homemade Delicious & Nature's Best)
Please note that the free shipping policy will apply only if specified so as part of promotional campaigns or special offers.
Please note our shipping policies as below -
A complete postal address including pin code, email id and contact number is essential to help us ship your order. Kindly cross-check your pin-code and contact number before you complete your order.
The ordered item will be packed and dispatched from our warehouse within 2 to 5 working days if it is in stock.
However, if some of the ordered items are not in stock, we will produce them and have them dispatched within 15 working days of the order being placed. We will keep you informed under such circumstances.
Once dispatched, delivery may take 2 to 7 days, depending on the distance and location.
Our courier partners will be able to deliver the shipment to you between Monday to Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
We will email you your order tracking details as soon as your package is dispatched. Kindly bear with us until then.
For any further clarifications, please contact us at care@maatrurasah.com
Shipping and Delivery Policy (For Home Décor)
Please note that the free shipping policy will apply only if specified so as part of promotional campaigns or special offers.
Please note our shipping policies as below -
A complete postal address including pin code, email id and contact number is essential to help us ship your order. Kindly cross-check your pin-code and contact number before you complete your order.
The ordered item will be packed and dispatched from our warehouse within 2 to 5 working days if it is in stock.
However, if some of the ordered items are not in stock, As these are handcrafted by tribal artisans, production takes 30 days. Once ready, they will be dispatched accordingly. We will keep you informed under such circumstances.
Once dispatched, delivery may take 2 to 7 days, depending on the distance and location.
Our courier partners will be able to deliver the shipment to you between Monday to Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
We will email you your order tracking details as soon as your package is dispatched. Kindly bear with us until then.
For any further clarifications, please contact us at care@maatrurasah.com
